Shipping policy
At Vivelle, we are committed to delivering your order quickly and safely.
Order Processing
- Orders are processed within 1–3 business days.
- Orders are not processed or shipped on weekends or holidays.
Shipping Times
- Standard shipping typically takes 3–7 business days after processing.
- Delivery times may vary depending on your location and carrier delays.
Shipping Rates
- We offer complimentary shipping on all orders.
Order Tracking
- Once your order has shipped, you will receive a tracking number via email.
- Please allow up to 24 hours for tracking updates to appear.
Shipping Address
- Please ensure your shipping address is correct at checkout.
- Vivelle is not responsible for orders shipped to incorrect addresses provided by the customer.
Delays & Issues
- Vivelle is not responsible for shipping delays caused by carriers, weather conditions, or incorrect shipping information.
- If your package is lost or significantly delayed, please contact us and we will assist you.
Contact Us
- If you have any questions regarding your shipment, please contact us at: info@VivelleLA.com